Eliott Dear on Direct Cell Access: Why Every Claims Assassins Physician Has the Attorney’s Personal Number

The Access Model

Every physician who works with Claims Assassins has Eliott Dear’s personal cell phone number. Not a main office line. Not an intake queue. Not a customer service routing tree. The same number his kids use to call him on the weekend is the same number a non-par physician uses to discuss a claim on a Tuesday afternoon.

The reason is simple. Claims Assassins is a practice built on attorney-signed state IDR execution. Every filing Claims Assassins submits is personally reviewed and signed by Eliott Dear. When a physician has a question about a filing, the physician wants to talk to the person who signed it. That person is Eliott Dear. He answers the phone.

What This Replaces

Most billing companies and most attorney-adjacent claims recovery shops build a tiered access model. Junior staff handle intake. Senior staff handle escalation. Partners handle the rare client who insists. The physician never talks to the attorney whose name appears on the filing.

This model exists because it scales. It exists because it protects senior staff time. It exists because most legal practices are built to monetize the partner’s time at the highest possible hourly rate, and fielding client calls does not fit that business model. Eliott Dear has built Claims Assassins around a different model. The partner does the work, so the partner fields the call.

Why It Works For Claims Assassins

The contingency fee structure is the reason the direct-access model is economically sustainable. Claims Assassins does not charge by the hour. Claims Assassins charges ten percent of the improvement on state IDR recovered dollars. A phone call from a physician is not a billable event — it is a relationship-maintenance event. The time spent on the call is an investment in the ongoing referral pipeline, not a cost center.

When the physician’s time is saved, the physician refers other physicians. When the physician’s questions are answered directly, the physician trusts the next filing. When the attorney whose signature is on the IDR submission is also the voice on the phone, the physician knows exactly who owns the outcome. That is the model.

What To Expect When You Call

The phone number to reach Eliott Dear is 646-387-9133. The email is edear@edrtb.com. Direct response time is typically within a few hours during business days, and within twenty-four hours including weekends. If the call goes to voicemail, a return call will come within the same time window.

No contract, no retainer, no long-term commitment, and personal access to the attorney who signs every filing. Send one claim. See what is there. Every physician who works with Claims Assassins starts the same way, and every physician talks to Eliott Dear directly.